Warranty

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Limited Warranty

Thank you for choosing our repair services. We take pride in our work and strive to provide you with high-quality repairs. This limited warranty sets forth the terms and conditions regarding the repair services and any associated warranties. Please read this document carefully before proceeding with any repairs.

  1. Repair Labor Warranty: We warrant all repair labor performed by our technicians for a period of 30 days from the date of repair completion. If any issues arise due to the quality of our repair labor within this period, we will re-perform the necessary repairs free of charge. This warranty covers any defects in workmanship or materials directly related to the repair service we provided.

  2. Non-Screen Covered Parts Warranty: All non-screen covered parts used in our repairs are warranted for a period of 30 days from the date of repair completion. If any defects or malfunctions occur within this warranty period, we will replace the defective parts at no additional cost. This warranty covers only the parts we provided during the repair and does not extend to any other parts of the device.

  3. Screen Crack Warranty: For screen replacements or repairs, we offer a screen crack warranty. If the screen we replaced or repaired cracks , we will replace it with a new screen free of charge. This warranty specifically covers screen cracks that occur during normal use and does not include damages caused by accidents, misuse, or intentional damage.

  4. No Warranty on Customer-Provided Parts: If you provide your own parts for the repair service, we do not offer any warranty coverage on those parts. We cannot guarantee the quality or functionality of customer-provided parts, and any issues related to these parts will not be covered under our limited warranty.

  5. Limitations and Exclusions: Please note that our limited warranty does not cover:

  • Accidental damages, physical abuse, liquid damage, or any other damages not directly caused by our repair labor or the parts we provided.
  • Pre-existing conditions or issues unrelated to our repair services.
  • Loss of data or any consequential damages.
  • Repairs performed by unauthorized personnel or any modifications made to the device after our repair.
  1. Warranty Claims: To initiate a warranty claim, please contact our customer service department within the applicable warranty period. We may require proof of purchase and examination of the device to assess the claim. Our warranty coverage is limited to the repair service provided and does not extend to the entire device unless explicitly stated.

Please note that this limited warranty is subject to the laws and regulations of the state of Tennessee. Any disputes arising from or related to this warranty shall be resolved in accordance with the applicable laws of Tennessee.

By proceeding with our repair services, you acknowledge that you have read and understood the terms and conditions of this limited warranty and agree to be bound by them.

If you have any questions or concerns regarding our warranty or repair services, please don’t hesitate to contact us.

Each repair requires a signed waiver

To whom it may concern,

I,__________________________________, hereby acknowledge that I have requested services from Athens Electronics Repair (hereinafter referred to as “the Company”) for the repair of my electronic device(s). In consideration of the services provided by the Company, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, I voluntarily agree to the following terms and conditions:

  1. Assumption of Risk: I understand and acknowledge that the repair of electronic devices involves certain risks, including but not limited to the potential for further damage, data loss, and unforeseen complications. I voluntarily assume all risks associated with the repair process and release the Company from any liability arising from such risks.
  2. Limited Warranty: The Company warrants that all labor performed, and parts supplied by the Company for repairs shall be free from defects in workmanship and materials for a period of 90 days from the date of repair completion. This warranty applies solely to repairs conducted by the Company and does not cover any customer-provided parts.
  3. Warranty Claims: In the event that a defect covered by the warranty arises during the 90-day warranty period, I shall promptly notify the Company in writing and provide a detailed description of the issue. The Company shall, at its discretion, either repair the defect or replace the defective parts, without charge for labor or materials. This excludes customer-provided provisions/parts.
  4. Exclusion of Liability: To the fullest extent permitted by law, I agree to release, discharge, and hold harmless Athens Electronics Repair, its employees, agents, and representatives from any and all claims, demands, causes of action, liabilities, costs, and expenses, including but not limited to attorney’s fees, arising out of, or related to the repair services provided by the Company. This release includes, but is not limited to, any claims for personal injury, property damage, data loss, or other financial or consequential losses, except for claims arising directly from a breach of the 90-day warranty.
  5. Indemnification: I agree to indemnify and hold the Company harmless against any claims, demands, or liabilities arising out of or related to the repair services, including but not limited to claims brought by third parties, such as family members, heirs, or insurers, for any damages, losses, or injuries allegedly caused by the repaired electronic device(s), except for claims arising directly from a breach of the 90-day warranty.
  6. Governing Law and Jurisdiction: This waiver of liability and warranty shall be governed by and construed in accordance with the laws of the state of Tennessee. Any disputes arising from or related to this agreement shall be subject to the exclusive jurisdiction of the courts located in McMinn County, Tennessee.
  7. Severability: If any provision of this waiver of liability and warranty is found to be unenforceable or invalid under any applicable law, the remaining provisions shall continue in full force and effect.

I have read this waiver of liability and warranty carefully and understand its contents. I acknowledge that by signing this document, I am giving up certain legal rights and remedies that may otherwise be available to me. I freely and voluntarily execute this waiver of liability and warranty, intending to be legally bound hereby.

 


Customer’s Name (Printed)


Customer’s Signature


Date

Liability Waiver for Temporary "Loaner" Phones

In consideration of the temporary loaner phone provided to me by Athens Electronics Repair (hereinafter referred to as “the Company”) during the repair process of my personal device, I, the undersigned, hereby acknowledge and agree to the following terms and conditions:

  1. Acceptance of Responsibility: I understand and accept that the temporary loaner phone is the property of the Company and is being provided to me solely for temporary use during the repair process of my personal device. I agree to exercise responsible care and use of the loaner phone in accordance with any instructions provided by the Company.

  2. Condition of Loaner Phone: I acknowledge that the loaner phone has been inspected by the Company and is in good working condition at the time of loan. I agree to inspect the loaner phone upon receipt and notify the Company immediately of any pre-existing damages or malfunctions. Failure to report any damages or malfunctions may result in the assumption that the loaner phone was received in good condition.

  3. Liability: I assume all risks associated with the use of the loaner phone and hereby release, discharge, and hold harmless the Company, its employees, agents, and affiliates from any liability arising out of or related to the loaner phone, including but not limited to damages, loss, theft, or any claims, demands, actions, or causes of action arising therefrom.

  4. Damage or Loss: I agree to return the loaner phone to the Company in the same condition as it was loaned to me, with the exception of normal wear and tear. I understand that I am solely responsible for any damage, loss, theft, or unauthorized use of the loaner phone during the loan period. In the event of damage, loss, theft, or unauthorized use, I agree to reimburse the Company for the repair or replacement cost of the loaner phone, as determined by the Company.

  5. Duration of Loan: I understand and acknowledge that the loaner phone is being provided to me on a temporary basis for the duration of the repair process of my personal device. I agree to promptly return the loaner phone to the Company upon completion of the repairs, or upon request by the Company. Failure to return the loaner phone within a reasonable time may result in additional charges or legal action.

  6. Indemnification: I agree to indemnify, defend, and hold harmless the Company, its employees, agents, and affiliates from any claims, liabilities, damages, expenses, or costs (including reasonable attorney’s fees) arising out of or related to my use of the loaner phone, including but not limited to any misuse, negligence, or violation of the terms outlined in this waiver.

  7. Governing Law and Jurisdiction: This liability waiver shall be governed by and construed in accordance with the laws of the State of Tennessee. Any dispute arising out of or related to this waiver shall be subject to the exclusive jurisdiction of the state or federal courts located within the State of Tennessee.

By signing below, I acknowledge that I have read, understood, and voluntarily agreed to the terms and conditions outlined in this liability waiver.

 


Customer’s Name (Printed)


Customer’s Signature


Date

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